Frequently Asked Questions
Everything you need to know about your Julia Amory experience.
What is the standard shipping timeframe?
Orders are typically processed within 2-3 business days. Domestic ground shipping usually arrives within 5-7 business days, while international shipping times vary by destination.
What is your return and exchange policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
How do I care for my block-printed garments?
To preserve the vibrancy of our hand-printed fabrics, we recommend machine washing on a cold, delicate cycle with mild detergent and hanging to dry. Avoid bleach and direct sunlight during drying.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location and local customs regulations.
Can I modify or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 1 hour of purchase. Please contact our customer service team immediately for assistance.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable, relaxed fit characteristic of our lifestyle pieces.